How do I work out my hat size?
When purchasing a new hat, it is important to be as accurate as possible with your head measurements to prevent getting a hat that is under or over-sized. You will need to measure your head using a clothes tape, or you can improvise using a piece of string and a ruler.
To take your head measurement, place the string or tape around your head around where the hat will sit. This should roughly be about 1/8" above your ear, across the mid-forehead, and completely circling your head. Hold the tape firmly, but not too tightly. If your measurement falls between sizes, choose the next largest size. All of our hats and caps come sized and you can use this size guide to make your order.
What is your exchange / return policy?
Each hat is made to order, therefore we do not accept returns or exchanges. If there is a problem with the sizing of your hat, please contact firstname.lastname@example.org.
How long will delivery of my order take?
Because we handcraft each hat individually, it takes around 2 - 3 weeks from production to delivery for domestic US customers. International orders are usually delivered in around 7-9 weeks, depending upon the destination and customs processing.
How much does shipping cost?
Shipping costs vary, depending on your destination and the size of your order. To check the actual shipping costs for your order, we encourage you to add your desired products to your cart and proceed to the cart page to display the shipping costs.
Do you ship internationally?
We ship to almost every country but to be certain, you can add your desired products to your cart and proceed to the cart page and check if your country is available for selection.